Well

Why are people so resistant to any kind of change? It completely amazes me. Here is a simple example. At work we have a copy machine. Using the copy machine, you can scan and send documents. To yourself or others. Anyone with an email address. The problem with this stemmed from the beginning. Not many people were properly trained in using this machine. Everyone just basically learned as they went, with help from others. One shortcut that people discovered was that you don't have to put in a sender when sending documents. It will default to the first address on the list. Guess who is the first address on the list? Yup, me. So whenever people send a document: 1. It looks like it came from me and 2. any bounce backs (errors, out of office, etc) come to ME. Being the nice person that I am, I then try to figure out who sent the document and let them know of the bounce back. I cannot do that anymore. It takes up too much of my time, and I'm being redirected by my bosses, so I need to get rid of fluff stuff that really has no bearing on my role. So today I talked with my inhouse IT person (which used to be me too, but this responsibility was reassigned to someone who really has just a bare minimum of understanding) and asked her to communicate to people the need to input their own name as the sender. It requires about 10 seconds of time on their part and a couple of selections on the copier. Of course when she communicated this, she pointed at me in her explanation. "you have to put in a sender because otherwise dragonflies gets all the errors". Since then, I've heard no less than 4 people (there are only 14 people that send these anyway) complaining about it. Really people?